Shipping policy
Shipping Policy
Processing Time All products are custom-made to order and typically processed within 2–5 business days before shipping
Domestic Shipping (United States)
- Standard Shipping: $8.00 — estimated delivery 5–8 business days
- Express Shipping: $15.00 — estimated delivery 2–4 business days
- Free Shipping on orders over $45.00
International Shipping (Europe & South America) International orders are shipped via USPS or DHL Express. Shipping rates are calculated at checkout based on destination and package weight. Estimated delivery times vary by country (typically 7–21 business days).
Duties & Taxes — International Orders International orders may be subject to import duties, customs fees, and local taxes upon delivery. These charges are determined by the destination country's customs authority and are the sole responsibility of the customer. PF Essential is not responsible for delays caused by customs processing.
Order Tracking Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Lost or Delayed Packages If your package is lost or significantly delayed, please contact us at support@pfessential.com and we will do our best to resolve the issue as quickly as possible.